328i Terms & Conditions — Know Your Rights and Responsibilities

328i (www.328i.biz) is an online Sports Betting platform operating for users in Bangladesh. Use of this platform is subject to the general terms and conditions outlined below.

• All 328i services are strictly for adults aged 18 and above.
• These Terms are available in both English and Bengali. In the event of any dispute, the English version shall take precedence.
• 328i reserves the right to update these terms and conditions at any time. Members will be notified of any changes via their registered email address.
• By using this platform, you confirm that you fully agree to these Terms & Conditions.
• 328i provides betting services for entertainment purposes only. This should not be considered a form of financial investment.

If you have any questions about 328i's terms and conditions, please reach out to our 24/7 live chat support. Our Bengali-speaking support agents are always ready to help.

Opening an account at 328i is quick and straightforward. However, a few important conditions must be met at the time of registration.

• Each person may hold only one account. Creating multiple accounts is strictly prohibited and may result in permanent account termination.
• You must provide your correct name, date of birth, mobile number, and email address at registration. Providing false information will result in account termination.
• You must be at least 18 years old to register. 328i may request proof of identity at any time to verify your age.
• Members are responsible for keeping their account password confidential and must not share it with anyone.
• Only one account may be registered per mobile number or email address.

In compliance with international anti-money laundering regulations, 328i conducts Know Your Customer (KYC) verification for all members. This is done entirely for your own protection.

If KYC is not completed, 328i reserves the right to hold any withdrawal request. The verification process typically takes 1–3 business days.

Depositing at 328i is quick and easy. You can add funds via bKash, Nagad, Rocket, or bank transfer.

• The minimum deposit is 500 BDT. There is no maximum limit, though large deposits may require additional verification.
• Deposits must be made from a payment account registered in your own name. Payments from third-party accounts are not accepted.
• Deposits are generally credited to your account instantly. If there is any delay, please contact our support team.
• 328i does not charge any deposit fees. However, your payment provider may apply their own charges.
• To qualify for a bonus, the minimum deposit required by the relevant promotion's terms must be met.

Withdrawing your winnings from 328i is a transparent and reliable process. Following the conditions below will ensure your withdrawals are fast and hassle-free.

• The minimum withdrawal amount is 1,000 BDT.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• KYC verification is mandatory before your first withdrawal.
• Standard withdrawal requests are processed within 3–24 hours.
• Withdrawals cannot be made directly from bonus balance. It must first be converted to real money by meeting the wagering requirements.
• 328i reserves the right to place withdrawals on hold and request additional information in cases of suspicious transactions.

328i regularly offers exciting bonuses and promotions. Each bonus comes with specific terms that all members should be aware of.

• The welcome bonus is available to new members only and can be claimed once on the first deposit.
• All bonuses are subject to specific wagering requirements. Typically, you are required to wager 10–30 times the bonus amount.
• Bets placed using a bonus must have minimum odds of 1.5 or higher.
• Only one bonus offer can be active at a time.
• Bonus Abuse and bonus arbitrage are strictly prohibited.
• 328i reserves the right to modify or cancel any promotion at any time.
• Cashback bonuses are awarded as real money directly, though specific terms and conditions may apply.

The following rules apply to all bets placed on 328i and are enforced equally for all members.

• Once a bet has been confirmed, it cannot be cancelled.
• If incorrect odds are displayed due to a technical error, 328i reserves the right to void the affected bets.
• In the event of an internet disruption during live betting, all bet-related decisions will be determined by 328i's server records.
• If a match is abandoned or cancelled, all bets placed on that match will be refunded.
• For parlay bets, if any single leg is voided, the bet will be recalculated excluding that leg.

The following activities are strictly prohibited on 328i. Any violation will result in permanent account closure.

• Participating in or facilitating match fixing or any form of sports corruption.
• Placing bets using automated bots or software.
• Creating multiple accounts or using another person's account.
• Bonus abuse, money laundering, or any fraudulent activity.
• Attempting to breach the platform's security systems.
• Threatening or harassing other members.

328i may close or suspend any account for the following reasons.

• Accounts may be immediately suspended in the event of a terms violation.
• Accounts will be restricted if KYC verification is not completed.
• Members may also voluntarily close their account at any time by contacting our support team.
• An inactivity fee may apply to accounts that have been dormant for an extended period (more than 12 months).
• Any valid balance will be returned to the member before the account is closed.

At 328i, our members' wellbeing comes first. We believe betting is a form of entertainment, not a source of income.

• Members can set their own daily, weekly, or monthly deposit limits.
• The self-exclusion feature allows you to temporarily deactivate your own account for a set period of time.
• You can set your own cooling-off period, ranging from 24 hours up to 6 months.
• If you notice signs of problem gambling, contact 328i support immediately.
• It is the member's own responsibility to prevent minors from accessing their account.

328i places the highest priority on protecting members' personal data. Full details on how we collect and use information can be found in our Privacy Policy.

• Members' personal information is never sold or transferred to third parties.
• Information may be disclosed to authorities if required by law.
• All data is kept secure through SSL encryption.
• For more details, visit our Privacy Policy Read.

328i reserves the right to update these Terms & Conditions at any time. Members will be notified before any changes take effect.

• Notices of changes to terms will be sent to the registered email address or via platform notifications.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms.
• Any disputes arising from these Terms will be addressed through mutual discussion and negotiation.
• 328i reserves the right to suspend or modify its services at any time without providing a reason.